Frequently Asked Questions

Do I need a cookie banner?
Yes, you will need a cookie banner or a similar mechanism to obtain consent from your visitors. Although we don't use traditional cookies at Nocodelytics, we do store a unique ID for each visitor to track their interactions on your site. This practice falls under the scope of data collection that requires user consent according to various privacy laws and regulations, including GDPR. While there are techniques that some might use to circumvent these requirements, we strongly believe in adhering to the spirit of the law, not just its letter. Laws like GDPR are in place to protect user privacy, and we encourage compliance with these regulations without exploiting loopholes. Therefore, it's important to have a clear and explicit consent mechanism on your site, ensuring that visitors are informed about the data being collected and have the opportunity to give their consent. This is not only a legal requirement but also a good practice for transparency and building trust with your audience.

Do I need to add something to my Privacy Policy?
Yes. Here's an example: "To continuously improve our website and better serve our visitors, we use Nocodelytics, a web analytics service. Nocodelytics helps us understand how visitors engage with our website, tracking interactions such as page views, clicks, and other relevant actions."

You should adjust this wording to fit the specifics of how you use Nocodelytics and your website.
Note that it's always a good idea to consult with a legal professional to ensure your privacy policy is comprehensive and compliant with relevant laws.

What personal data does the platform collect?
Our platform collects minimal data necessary for analytics purposes. This includes unique visitor IDs and interaction data (such as page views and clicks). We do not collect personally identifiable information unless explicitly provided by the user. Our platform also collects email addresses when used in conjunction with membership platforms like Memberstack or Outseta.

How is the collected data used?
The data we collect is used to provide analytics on website usage, improve website functionality, and enhance user experience. It helps website owners understand visitor behavior and preferences.

Who has access to the data?
Access to the data is strictly limited to authorized personnel within our company who manage and maintain the platform. We do not share this data with third parties except for essential service providers, under strict data protection terms.

Can users access or delete their data?
Yes, users have the right to request access to or deletion of their data. Requests can be made via email to our support team, and we will process these requests in compliance with applicable laws.

How do you handle data breaches?
In the unlikely event of a data breach, we have procedures in place to promptly notify affected users and regulatory authorities, as required by law. We will also take immediate steps to mitigate any potential harm.

Is data transferred internationally?
Our servers are located within the European Union. We adhere to strict data transfer policies and legal requirements for any international data transfer, ensuring adequate protection levels.

Who can users contact for privacy concerns?
For any privacy concerns or inquiries, users can contact our dedicated privacy team at privacy@nocodelytics.com. We are committed to addressing all privacy-related questions and concerns promptly and transparently.